波兰航空公司招聘

Customer Service Specialist&

Operation

LOT POLISH AIRLINES

LOT Polish Airlines, history of 94 years, is a modern airline that connects New Europe with the world. We provide over 7,5 million passengers a year with the shortest and most comfortable travel options to more than 100 destinations worldwide via Warsaw, a competitive hub that offers fast connections. As the only carrier in the region, LOT offers direct long-haul flights to the USA, Canada, China, Singapore, India, Japan and South Korea while building its leadership position in East Central Europe. We fly one of the youngest fleets in Europe and, as the only airline, we operate the Boeing 787 Dreamliner, the world's most advanced aircraft, on all long-haul connections. At LOT we rely primarily on the passion and positive energy of its team members, including top ranking pilots in the global aviation business, often champions in many aviation sports. We are now looking for someone to join our team as:

Customer Service Specialist & Operation Specialist

Position:?Customer Service Specialist & Operation Specialist

Location:?Beijing

Principal Accountabilities:

• To accept work arrangements between Capital Airport & DaXing Airport, and business trip to other cities if necessary

• To support sales with all cargo reservation and handling issues in accordance with customer’s expectations and requests

• To do the daily booking and tracing works

• To deal with irregularities/claims issues

• To manage GHA and ramp performance

• To prepare loading plans, flight documentation for each flight

• To support ULD inventories and make report

• To monitor all special cargo operations

• To make necessary phone call with foreign colleagues/partners/customers

• To support other reasonable tasks as required

Profile Requirements & Qualifications:

• Bachelor’s degree or equivalent

• Relevant CS or OPS experience, or good airfreight industry knowledge preferred (previous experience in airfreight industry is welcome but not obligatory)

• Strong negotiation and communication skills

• Proficient in using Microsoft Word, Excel & Powerpoint etc required

• Driver’s license Cat.C

• Fluent in both spoken and written Chinese and English, TEM8 preferable
  

We offer:

• Professional trainings from HDQ

• 21-day annual leave

• staff tickets

• salary and quarter bonus adequate to your competencies

If you are interested, please send your CV to?X.dan@lot.pl?before 30?September, 2023.