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Specific Accountability
61 Act as primary escalation contact for customer regarding operation issues.
61 Ensure KPI requirement to be achieved.
61 Prepare business reports as required and support KAM to join the regular operational service review meeting with customer.
61 Identify areas of improvement proactively.
61 Coordinate with all stakeowners internally to ensure sufficient resources allocated to
customer as per their forecast.
Skills Required
61 Strong communication and collaboration skills.
61 Good spoken English and Mandarin.
61 Good computer knowledge including MS Word, Excel and PowerPoint, Chinese Word
61 Diploma holder or above.
61 Minimum 4 years of experience in Control Tower function in 3PL.
Processing.
61 Strong knowledge of freight forwarding, particularly in ocean freight.
补充：
家住浦东、徐汇、静安或普陀附近，11号线、8号线或6号线沿线优先考虑。
福利待遇：一年13薪＋五险一金＋年终奖＋加班补贴 带薪年假 每月员工活动 高档舒适的办公环境