职位描述

WHO YOU ARE
a. KNOWLEDGE
? Good knowledge of IKEAs corporate identity, core
values and vision of creating a better everyday life
for the many people
? Broad knowledge of analytics and how to leverage
data for maximising business impact
? General knowledge of end to end omnichannel
customer shopping journeys and the different
metrics involved
? Strong knowledge of the contact centre industry
and in particular its analytics functions within
globally steered organisations
? Broad knowledge of how to create and convey
compelling insights based on data, and how to
use them in order to effectively influence business
decisions
? Good understanding of stakeholder and change
management
? Good understanding of the complexity of RCMP,
as an integrated part of the business
? High level of data/computer proficiency
b. MOTIVATION
? Motivated by sharing and living the IKEA culture
and values
? Passionate about the possibilities of Data
工作地点
地址:无锡锡山区无锡-锡山区宜家家居(团结中路店)


职位发布者
HR
宜家(中国)投资有限公司


-
家居·室内设计·装潢
-
500-999人
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外商独资·外企办事处
-
上海市浦东新区临御路550号3层