应届毕业生
学历不限
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职位描述
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Responsibility
- HTOM is the key
service delivery role in Cisco Customer Experience organization - Act as a single
point of contact for service operational issues and responsible for
premium service delivery for end customer. - Understand
customer and capture the customer business insights - Identify, build
and maintain relationships with customers’ management team. - Represent
customer needs to Cisco post-sales support teams and related teams - Review and
improve the appropriate service delivery model for customer - Provide the
in-time updates on "hot" or escalated issues to customer - Coordinate and
host weekly calls to provide status reports to customer - Present quarterly
reports to customers with analysis of customer's support needs - Conduct regular
customer visit to present operational issues/activities, customer
satisfaction and gap analysis to customer and internal Cisco personnel
Education
注：联系我时，请说是在海淀人才网上看到的。
工作地点
地址：北京朝阳区建外街道建国门外大街2号北京银泰中心C座
求职提示：用人单位发布虚假招聘信息，或以任何名义向求职者收取财物（如体检费、置装费、押金、服装费、培训费、身份证、毕业证等），均涉嫌违法，请求职者务必提高警惕。
职位发布者
HR
思科技术服务(大连)有限公司
-
通信/电信/网络设备/增值服务
-
1000人以上
-
中外合资（合资·合作）
-
大连市高新区软件园东路30A号软件园20号楼2层
